KNOWLEDGE BASE

Billing & Budgets

Know what you are paying for

Your monthly hosting charge

Shared hosting begins at $6.99 CAD/month. This includes 1 GB of storage, 10 email accounts, 5 domain aliases and 1 database. Additional resources are billed at the published rates.

How progressive storage pricing works

Storage is priced in bands. Your first 1 GB is included. Each additional GB is charged at the rate for the band it falls into, rather than charging your entire allocation at the highest rate. Standard shared hosting has a 100 GB maximum.

Preferred Monthly Budget

Your Preferred Monthly Budget is an alert threshold, not a spending limit. When projected charges reach the amount you choose, you receive a notification. Your website does not automatically shut down when the threshold is reached.

Where to find invoices

  1. Sign in to the client portal.
  2. Open the Billing or Invoices area.
  3. Select an invoice to review its charges and payment status.
  4. If something looks incorrect, open a billing ticket and include the invoice number.

Other charges

Domain registration is listed at $19.95 CAD/year for eligible standard extensions. Optional Managed Hosting is $22.95 CAD/month. Always review the order summary for the services you select.

Still need help?

Open a ticket and our team will take it from there.

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